DHL (Canada): DHL is the worst company I have ever had the mi...
A DHL (Canada) customer review by GetHuman user GetHuman-298921 from October 29th, 2017
Background on GetHuman-298921's case
GetHuman: GetHuman-298921 - can you tell our other DHL (Canada) customers when your case took place?
GetHuman-298921: Sure. It was afternoon, on October 19th.
GetHuman: Did you reach out to DHL (Canada), and if so, how?
GetHuman: And which of these common DHL (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-298921 a list of common DHL (Canada) problems)
GetHuman-298921: "Complaint" was why I was trying to call.
GetHuman-298921's review of DHL (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's DHL (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-298921: DHL is the worst company I have ever had the misfortune of dealing with. They outright lie, are rude, have no clue what they are doing and tell you to call them back at a certain time when they have in fact gone for the day... nice PR job. They also refuse to provide you with their supervisors name or number. Lazy, incompetent staff * and if they call you back it's at the end of the business day or not at all. I will recommend this company to someone who needs something to disappear * legally.
GetHuman: Let's quantify your experience contacting DHL (Canada). On a scale of 1 to 5, how easy is it go get help on a DHL (Canada) problem?
GetHuman-298921: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-298921: I'd give them a five out of five on communication.
GetHuman: And what about DHL (Canada)'s ability to quickly and effectively address your problem?
GetHuman-298921: For that I would say three out of five.
GetHuman: And finally- any advice for other DHL (Canada) customers?
GetHuman-298921: Call them early in the day or late. Don't forget any personal or account information you might need for DHL (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-298921 taken from his DHL (Canada) customer service problem that occurred on October 19th, 2017.