DISH: Adrian, the customer service representative was...
A DISH customer review by GetHuman user ~Oregon Customer from November 20th, 2017
Background on ~Oregon Customer's case
GetHuman: ~Oregon Customer - can you tell our other DISH customers when your case took place?
~Oregon Customer: Yes I can. It was middle of the night, on November 12th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Oregon Customer a list of common DISH problems)
~Oregon Customer: "Payment Arrangement" was why I was trying to call.
~Oregon Customer's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Oregon Customer: Adrian, the customer service representative was great. Perfect English, and explained things in a way easy to understand. He reset the system very quickly.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Oregon Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Oregon Customer: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Oregon Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~Oregon Customer: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Oregon Customer taken from his DISH customer service problem that occurred on November 12th, 2017.