Dish is a ripoff nightmare. We cancelled Dish l...
A DISH customer review by GetHuman user ~guitrman56 from November 23rd, 2017
Background on ~guitrman56's case
GetHuman: ~guitrman56 - can you tell our other DISH customers when your case took place?
~guitrman56: Yes. It was morning, on November 21st.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~guitrman56 a list of common DISH problems)
~guitrman56: "Cancel Service" was why I was trying to call.
~guitrman56's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~guitrman56: Dish is a ripoff nightmare. We cancelled Dish long before our trial time was up and they (each successive department pretended not to know we wanted to fire the Network. Then they extorted funds from my wife's checking account and Chase Bank Fraud Dept upheld the ripoff.. even though there were no funds in the account when the account was hit by Dish! Beware of little boxes unchecked in signups for Dish, and inform them you wish to use "Electronic Transfer!" Do not give them any card numbers,, they WILL steal your money and won't meet you to dispute like a reputable firm would in court!
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~guitrman56: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~guitrman56: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~guitrman56: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
~guitrman56: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~guitrman56 taken from his DISH customer service problem that occurred on November 21st, 2017.