DISH: I reached a CSR named Leo who was very helpful...
A DISH customer review by GetHuman user ~Miss Peaches from November 20th, 2017
Background on ~Miss Peaches's case
GetHuman: ~Miss Peaches - can you tell our other DISH customers when your case took place?
~Miss Peaches: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Miss Peaches a list of common DISH problems)
~Miss Peaches: "Lower my bill" was why I was trying to call.
~Miss Peaches's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miss Peaches: I reached a CSR named Leo who was very helpful and resolved my concerns and addressed all my questions to my satisfaction. Very mannerly and patient gentleman.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Miss Peaches: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miss Peaches: I'd give them a four out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Miss Peaches: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~Miss Peaches: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miss Peaches taken from his DISH customer service problem that occurred on November 10th, 2017.