ready to dump dish. gave me a * dgit code afte...

A DISH customer review by GetHuman user ~carl howell from November 25th, 2017

Background on ~carl howell's case

GetHuman: ~carl howell - can you tell our other DISH customers when your case took place?
~carl howell: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to DISH, and if so, how?
~carl howell: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~carl howell a list of common DISH problems)
~carl howell: "Cancel Service" was why I was trying to call.

~carl howell's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carl howell: ready to dump dish. gave me a * dgit code after not having one and being asked repeatedly for the cde today they tell me code is invalid are u freaking kidding me now on hold hopefully waiting for someone to pick up service is absolutely. abominably horrible
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~carl howell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carl howell: I'd give them a three out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~carl howell: For that I would say four out of five.
GetHuman: And finally- any advice for other DISH customers?
~carl howell: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carl howell taken from his DISH customer service problem that occurred on November 22nd, 2017.

DISH

2.56 of 5 stars | 244 reviews

~carl howell's DISH Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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