DISH: your cust. service is terrible They cant unders...
A DISH customer review by GetHuman user ~neil richards from November 21st, 2017
Background on ~neil richards's case
GetHuman: ~neil richards - can you tell our other DISH customers when your case took place?
~neil richards: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~neil richards a list of common DISH problems)
~neil richards: "Lower my bill" was why I was trying to call.
~neil richards's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~neil richards: your cust. service is terrible They cant understand my requests and hang up on me please call me at ***-***-****
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~neil richards: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~neil richards: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~neil richards: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~neil richards: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~neil richards taken from his DISH customer service problem that occurred on November 20th, 2017.