DavidsBridal.com: they where great when i went to look at dresses...

A DavidsBridal.com customer review by GetHuman user GetHuman-287526 from November 14th, 2017

Background on GetHuman-287526's case

GetHuman: GetHuman-287526 - can you tell our other DavidsBridal.com customers when your case took place?
GetHuman-287526: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to DavidsBridal.com, and if so, how?
GetHuman-287526: I used a phone number I found on the GetHuman DavidsBridal.com customer service contact info page: Contact DavidsBridal.com Customer Service
GetHuman: And which of these common DavidsBridal.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-287526 a list of common DavidsBridal.com problems)
GetHuman-287526: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-287526's review of DavidsBridal.com customer service

GetHuman: So how would you sum up your experience for GetHuman's DavidsBridal.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-287526: they where great when i went to look at dresses but after your purshase. And they get your money they seem to have no time for you. I WILL tell everyone in future that i know is getting married DO NOT GO TO DAVIDS BRIDAL. I ACTUALLY went to someone else to do alterations on my dress did not want to give you the business
GetHuman: Let's quantify your experience contacting DavidsBridal.com. On a scale of 1 to 5, how easy is it go get help on a DavidsBridal.com problem?
GetHuman-287526: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-287526: I'd give them a one out of five on communication.
GetHuman: And what about DavidsBridal.com's ability to quickly and effectively address your problem?
GetHuman-287526: For that I would say one out of five.
GetHuman: And finally- any advice for other DavidsBridal.com customers?
GetHuman-287526: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DavidsBridal.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-287526 taken from his DavidsBridal.com customer service problem that occurred on November 8th, 2017.

DavidsBridal.com

1.00 of 5 stars | 5 reviews

GetHuman-287526's DavidsBridal.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DavidsBridal.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DavidsBridal.com in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!