Dayton Power & Light Co: I was not able to get my inquiry via the phone...
A Dayton Power & Light Co customer review by GetHuman user ~dmk from November 16th, 2017
Background on ~dmk's case
GetHuman: ~dmk - can you tell our other Dayton Power & Light Co customers when your case took place?
~dmk: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Dayton Power & Light Co, and if so, how?
GetHuman: And which of these common Dayton Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows ~dmk a list of common Dayton Power & Light Co problems)
~dmk: "Lower my bill" was why I was trying to call.
~dmk's review of Dayton Power & Light Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Dayton Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dmk: I was not able to get my inquiry via the phone automated options. Will have to phone when business hours in operation.
GetHuman: Let's quantify your experience contacting Dayton Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Dayton Power & Light Co problem?
~dmk: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dmk: I'd give them a three out of five on communication.
GetHuman: And what about Dayton Power & Light Co's ability to quickly and effectively address your problem?
~dmk: For that I would say two out of five.
GetHuman: And finally- any advice for other Dayton Power & Light Co customers?
~dmk: Call them early in the day or late. Don't forget any personal or account information you might need for Dayton Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dmk taken from his Dayton Power & Light Co customer service problem that occurred on November 11th, 2017.