Deep Discount DVD: What an outfit! Took a preorder with a ship da...
A Deep Discount DVD customer review by GetHuman user ~John Doe from November 13th, 2017
Background on ~John Doe's case
GetHuman: ~John Doe - can you tell our other Deep Discount DVD customers when your case took place?
~John Doe: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Deep Discount DVD, and if so, how?
GetHuman: And which of these common Deep Discount DVD customer issues best describes the reason you wanted to talk to them?
(Shows ~John Doe a list of common Deep Discount DVD problems)
~John Doe: "None of those really matches why I wanted to call Deep Discount DVD that day." was why I was trying to call.
~John Doe's review of Deep Discount DVD customer service
GetHuman: So how would you sum up your experience for GetHuman's Deep Discount DVD customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Doe: What an outfit! Took a preorder with a ship date and then backordered after chargeing $** extra. Completely disillusioned with this outfit!
GetHuman: Let's quantify your experience contacting Deep Discount DVD. On a scale of 1 to 5, how easy is it go get help on a Deep Discount DVD problem?
~John Doe: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Doe: I'd give them a four out of five on communication.
GetHuman: And what about Deep Discount DVD's ability to quickly and effectively address your problem?
~John Doe: For that I would say one out of five.
GetHuman: And finally- any advice for other Deep Discount DVD customers?
~John Doe: Call them early in the day or late. Don't forget any personal or account information you might need for Deep Discount DVD to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Doe taken from his Deep Discount DVD customer service problem that occurred on November 8th, 2017.