Dell - Tech Support: stop sending updates! They slow down my system...
A Dell - Tech Support customer review by GetHuman user GetHuman57637 from December 8th, 2017
Background on GetHuman57637's case
GetHuman: GetHuman57637 - can you tell our other Dell - Tech Support customers when your case took place?
GetHuman57637: Yeah. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to Dell - Tech Support, and if so, how?
GetHuman: And which of these common Dell - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57637 a list of common Dell - Tech Support problems)
GetHuman57637: "Refund a Charge" was why I was trying to call.
GetHuman57637's review of Dell - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Dell - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57637: stop sending updates! They slow down my system and are just plain annoying. Is dell data mining???
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman57637: NO MORE UPDATES!!!!!!!
GetHuman: Let's quantify your experience contacting Dell - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Dell - Tech Support problem?
GetHuman57637: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57637: I'd give them a five out of five on communication.
GetHuman: And what about Dell - Tech Support's ability to quickly and effectively address your problem?
GetHuman57637: For that I would say two out of five.
GetHuman: And finally- any advice for other Dell - Tech Support customers?
GetHuman57637: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57637 taken from his Dell - Tech Support customer service problem that occurred on December 2nd, 2017.