Delmarva Power & Light Company: Very shady and dishonest company. The worst cus...
A Delmarva Power & Light Company customer review by GetHuman user GetHuman-406484 from November 28th, 2017
Background on GetHuman-406484's case
GetHuman: GetHuman-406484 - can you tell our other Delmarva Power & Light Company customers when your case took place?
GetHuman-406484: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Delmarva Power & Light Company, and if so, how?
GetHuman: And which of these common Delmarva Power & Light Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-406484 a list of common Delmarva Power & Light Company problems)
GetHuman-406484: "Complaint" was why I was trying to call.
GetHuman-406484's review of Delmarva Power & Light Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Delmarva Power & Light Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-406484: Very shady and dishonest company. The worst customer service I've ever dealt with (except for setting up as new customer - they'll take a call right away for that). If you have a choice of power company, go somewhere else!
GetHuman: Let's quantify your experience contacting Delmarva Power & Light Company. On a scale of 1 to 5, how easy is it go get help on a Delmarva Power & Light Company problem?
GetHuman-406484: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-406484: I'd give them a one out of five on communication.
GetHuman: And what about Delmarva Power & Light Company's ability to quickly and effectively address your problem?
GetHuman-406484: For that I would say two out of five.
GetHuman: And finally- any advice for other Delmarva Power & Light Company customers?
GetHuman-406484: Call them early in the day or late. Don't forget any personal or account information you might need for Delmarva Power & Light Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-406484 taken from his Delmarva Power & Light Company customer service problem that occurred on November 24th, 2017.