Delta Airlines Skymiles: We made reservations to Europe (******) on Jan...
A Delta Airlines Skymiles customer review by GetHuman user ~nels johnson from November 16th, 2017
Background on ~nels johnson's case
GetHuman: ~nels johnson - can you tell our other Delta Airlines Skymiles customers when your case took place?
~nels johnson: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Delta Airlines Skymiles, and if so, how?
GetHuman: And which of these common Delta Airlines Skymiles customer issues best describes the reason you wanted to talk to them?
(Shows ~nels johnson a list of common Delta Airlines Skymiles problems)
~nels johnson: "Make a booking" was why I was trying to call.
~nels johnson's review of Delta Airlines Skymiles customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines Skymiles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nels johnson: We made reservations to Europe (******) on Jan **, ****. We upgraded and chose our seating at that time for the long leg of the flight between Atlanta and Prauge for comfort. Upon arrival we were told the two front row seats were not available and had to sit in the second row of the four seat section. We plan to do much more traveling in the future but if Delta takes the extra $$ three months in advance and will not gaurantee the seats we will find a carrier that will. Sincerly Nels Johnson
GetHuman: Let's quantify your experience contacting Delta Airlines Skymiles. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines Skymiles problem?
~nels johnson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nels johnson: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines Skymiles's ability to quickly and effectively address your problem?
~nels johnson: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Airlines Skymiles customers?
~nels johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines Skymiles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nels johnson taken from his Delta Airlines Skymiles customer service problem that occurred on November 11th, 2017.