Delta Airlines: Answered my question regarding my skymiles and...
A Delta Airlines customer review by GetHuman user ~Flora knight from November 15th, 2017
Background on ~Flora knight's case
GetHuman: ~Flora knight - can you tell our other Delta Airlines customers when your case took place?
~Flora knight: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Flora knight a list of common Delta Airlines problems)
~Flora knight: "Flight Inquiry" was why I was trying to call.
~Flora knight's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Flora knight: Answered my question regarding my skymiles and Alaska Airlines. Did not get credit for my flight from ATL to Seattle and on to Anchorage, even tho skymiles * was on ticket. Have already shredded ticket not realizing that I should havae received credit. Appreciate your help.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Flora knight: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Flora knight: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Flora knight: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Flora knight: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Flora knight taken from his Delta Airlines customer service problem that occurred on November 13th, 2017.