Delta Dental of California: Hung up after **mins. WTF, but, I do salute you...

A Delta Dental of California customer review by GetHuman user GetHuman-430923 from November 17th, 2017

Background on GetHuman-430923's case

GetHuman: GetHuman-430923 - can you tell our other Delta Dental of California customers when your case took place?
GetHuman-430923: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Delta Dental of California, and if so, how?
GetHuman-430923: I used the 888-335-8227 number I found for on the GetHuman Delta Dental of California customer phone number page I was on: Delta Dental of California Customer Service Phone Number
GetHuman: And which of these common Delta Dental of California customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-430923 a list of common Delta Dental of California problems)
GetHuman-430923: "Get insurance" was why I was trying to call.

GetHuman-430923's review of Delta Dental of California customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Dental of California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-430923: Hung up after **mins. WTF, but, I do salute you guys for trying. One of us will break the code one of these days.
GetHuman: Let's quantify your experience contacting Delta Dental of California. On a scale of 1 to 5, how easy is it go get help on a Delta Dental of California problem?
GetHuman-430923: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-430923: I'd give them a three out of five on communication.
GetHuman: And what about Delta Dental of California's ability to quickly and effectively address your problem?
GetHuman-430923: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Dental of California customers?
GetHuman-430923: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental of California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-430923 taken from his Delta Dental of California customer service problem that occurred on November 14th, 2017.

Delta Dental of California

2.00 of 5 stars | 23 reviews

GetHuman-430923's Delta Dental of California Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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