Delta Dental of California: When calling them they were unable to help beca...
A Delta Dental of California customer review by GetHuman user GetHuman-195850 from November 25th, 2017
Background on GetHuman-195850's case
GetHuman: GetHuman-195850 - can you tell our other Delta Dental of California customers when your case took place?
GetHuman-195850: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Delta Dental of California, and if so, how?
GetHuman: And which of these common Delta Dental of California customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-195850 a list of common Delta Dental of California problems)
GetHuman-195850: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-195850's review of Delta Dental of California customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Dental of California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-195850: When calling them they were unable to help because they do not handle the retired part and gave the only number for an automated machine. The lady was very nice and offered to try it on her end.
GetHuman: Let's quantify your experience contacting Delta Dental of California. On a scale of 1 to 5, how easy is it go get help on a Delta Dental of California problem?
GetHuman-195850: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-195850: I'd give them a one out of five on communication.
GetHuman: And what about Delta Dental of California's ability to quickly and effectively address your problem?
GetHuman-195850: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Dental of California customers?
GetHuman-195850: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental of California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-195850 taken from his Delta Dental of California customer service problem that occurred on November 16th, 2017.