I have had Delta Dental insurance for years as...
A Delta Dental customer review by GetHuman user ~Angry in Tennessee from November 25th, 2017
Background on ~Angry in Tennessee's case
GetHuman: ~Angry in Tennessee - can you tell our other Delta Dental customers when your case took place?
~Angry in Tennessee: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Delta Dental, and if so, how?
GetHuman: And which of these common Delta Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry in Tennessee a list of common Delta Dental problems)
~Angry in Tennessee: "Referrals" was why I was trying to call.
~Angry in Tennessee's review of Delta Dental customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry in Tennessee: I have had Delta Dental insurance for years as well. They are horrible. The coverage pays very little and has a max of $*****year! Customer service is horrible and operator rudely denied my request to speak to supervisor * times! DO NOT get this insurance you will regret it!
GetHuman: Let's quantify your experience contacting Delta Dental. On a scale of 1 to 5, how easy is it go get help on a Delta Dental problem?
~Angry in Tennessee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry in Tennessee: I'd give them a three out of five on communication.
GetHuman: And what about Delta Dental's ability to quickly and effectively address your problem?
~Angry in Tennessee: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Dental customers?
~Angry in Tennessee: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry in Tennessee taken from his Delta Dental customer service problem that occurred on November 21st, 2017.