Delta Dental: Such a great experience and the services that a...
A Delta Dental customer review by GetHuman user ~John Shan from November 15th, 2017
Background on ~John Shan's case
GetHuman: ~John Shan - can you tell our other Delta Dental customers when your case took place?
~John Shan: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Delta Dental, and if so, how?
GetHuman: And which of these common Delta Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~John Shan a list of common Delta Dental problems)
~John Shan: "Coverage question" was why I was trying to call.
~John Shan's review of Delta Dental customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Shan: Such a great experience and the services that are offered are also excellent. Behavior is friendly .
GetHuman: Let's quantify your experience contacting Delta Dental. On a scale of 1 to 5, how easy is it go get help on a Delta Dental problem?
~John Shan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Shan: I'd give them a five out of five on communication.
GetHuman: And what about Delta Dental's ability to quickly and effectively address your problem?
~John Shan: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Dental customers?
~John Shan: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Shan taken from his Delta Dental customer service problem that occurred on November 13th, 2017.