Dept of Child & Families, Access Florida: I always love calling the Access Florida custom...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~Unhappymom from November 21st, 2017
Background on ~Unhappymom's case
GetHuman: ~Unhappymom - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~Unhappymom: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappymom a list of common Dept of Child & Families, Access Florida problems)
~Unhappymom: "File a report" was why I was trying to call.
~Unhappymom's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappymom: I always love calling the Access Florida customer service line. Here you'll find rude women who seemingly hate their jobs, based on how they speak to you. You get little to no help when your account has been denied and denied and denied due to "you" not sending in proof of income, or employment verification when you actually have twice now. For a system that claims to "help" it is as skewed as you can only imagine.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~Unhappymom: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappymom: I'd give them a three out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~Unhappymom: For that I would say four out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~Unhappymom: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappymom taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 16th, 2017.