Dept of Child & Families, Access Florida: I really hate Access Florida customer service...

A Dept of Child & Families, Access Florida customer review by GetHuman user ~desperate_mom from November 21st, 2017

Background on ~desperate_mom 's case

GetHuman: ~desperate_mom - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~desperate_mom : Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
~desperate_mom : I used the 866-762-2237 number I found for on the GetHuman Dept of Child & Families, Access Florida customer phone number page I was on: Dept of Child & Families, Access Florida Customer Service Phone Number
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~desperate_mom a list of common Dept of Child & Families, Access Florida problems)
~desperate_mom : "Complaint" was why I was trying to call.

~desperate_mom 's review of Dept of Child & Families, Access Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~desperate_mom : I really hate Access Florida customer service. When you are in a tide situation and about to become homeless, lost everything, get illness cause, when you DO Not found an exit to save your family the fastest way to get into a depression and kill your self, BECAUSE an a heart attack, THE BEST THING YOU CAN DO: IS CONTACT ACCESS FLORIDA ... IN THIS AGENCY, YOU WILL FIND THE MOST RUDE PERSONS THAT DARE TO CALL THEM SELF CUSTOMER SERVICE REPRESENTATIVE, the way that they talk to people and they treat people, YOU REALLY WILL FEEL THAT YOU GONNA EXPLOTE... you'll find the most rude women who seemingly hate their jobs, based on how they speak to you and treat you...I which we all can have a Name of the person that we most contact. But If someone knows just give me the name because I'm about to call the NEWS. ONLY in FLORIDA.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~desperate_mom : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~desperate_mom : I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~desperate_mom : For that I would say four out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~desperate_mom : Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~desperate_mom taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 13th, 2017.

Dept of Child & Families, Access Florida

1.60 of 5 stars | 64 reviews

~desperate_mom 's Dept of Child & Families, Access Florida Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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