Dept of Child & Families, Access Florida: The number got us through immediately, which wa...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~madmother1 from November 13th, 2017
Background on ~madmother1's case
GetHuman: ~madmother1 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~madmother1: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~madmother1 a list of common Dept of Child & Families, Access Florida problems)
~madmother1: "Local services" was why I was trying to call.
~madmother1's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madmother1: The number got us through immediately, which was good. However, the representative on the line was no help at all. Was in for a recert. had all paperwork and phone interview completed before time lapse and now the case is pending and has been for two weeks past the thirty day limit. Sorry *** employees is the problem here and NO ONE is supervising their work. How I wish there was some one over these sorry people to contact and report them.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~madmother1: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madmother1: I'd give them a one out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~madmother1: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~madmother1: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madmother1 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 7th, 2017.