Dept of Child & Families, Access Florida: We are a * person household, * adults and * kid...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~Pissedoffmom from November 19th, 2017
Background on ~Pissedoffmom's case
GetHuman: ~Pissedoffmom - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~Pissedoffmom: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissedoffmom a list of common Dept of Child & Families, Access Florida problems)
~Pissedoffmom: "Local services" was why I was trying to call.
~Pissedoffmom's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissedoffmom: We are a * person household, * adults and * kids. My husband has been calling daily to find out why are benefits were closed and they keep giving us a different reason and then saying "we will issue your benefits by the close of business today" and then they still aren't there. It's been ** days now, and we are still waiting, meanwhile, we have no food and our kids are eating barely nothing.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~Pissedoffmom: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissedoffmom: I'd give them a four out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~Pissedoffmom: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~Pissedoffmom: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissedoffmom taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 16th, 2017.