Despair.com: My question was answered but it was not the ans...
A Despair.com customer review by GetHuman user ~MooseNuggette from November 13th, 2017
Background on ~MooseNuggette's case
GetHuman: ~MooseNuggette - can you tell our other Despair.com customers when your case took place?
~MooseNuggette: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Despair.com, and if so, how?
GetHuman: And which of these common Despair.com customer issues best describes the reason you wanted to talk to them?
(Shows ~MooseNuggette a list of common Despair.com problems)
~MooseNuggette: "Cancel order" was why I was trying to call.
~MooseNuggette's review of Despair.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Despair.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MooseNuggette: My question was answered but it was not the answer I wanted. Ordered calendars on ***** shipped today *****.
GetHuman: Let's quantify your experience contacting Despair.com. On a scale of 1 to 5, how easy is it go get help on a Despair.com problem?
~MooseNuggette: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MooseNuggette: I'd give them a four out of five on communication.
GetHuman: And what about Despair.com's ability to quickly and effectively address your problem?
~MooseNuggette: For that I would say three out of five.
GetHuman: And finally- any advice for other Despair.com customers?
~MooseNuggette: Call them early in the day or late. Don't forget any personal or account information you might need for Despair.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MooseNuggette taken from his Despair.com customer service problem that occurred on November 11th, 2017.
Despair.com
2.00 of 5 stars | 4 reviews
~MooseNuggette's Despair.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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