Despair.com: Pre-ordered * wall calendars on OCTOBER ** and...

A Despair.com customer review by GetHuman user ~Gary Corwin from November 25th, 2017

Background on ~Gary Corwin's case

GetHuman: ~Gary Corwin - can you tell our other Despair.com customers when your case took place?
~Gary Corwin: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Despair.com, and if so, how?
~Gary Corwin: I used the 877-337-7247 number I found for on the GetHuman Despair.com customer phone number page I was on: Despair.com Customer Service Phone Number
GetHuman: And which of these common Despair.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary Corwin a list of common Despair.com problems)
~Gary Corwin: "Warranty claim" was why I was trying to call.

~Gary Corwin's review of Despair.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Despair.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary Corwin: Pre-ordered * wall calendars on OCTOBER ** and this wasn't enough time for you to have the calendars in stock and ready for early distribution? Very inefficient service and I now have several friends who'll be disappointed this year.
GetHuman: Let's quantify your experience contacting Despair.com. On a scale of 1 to 5, how easy is it go get help on a Despair.com problem?
~Gary Corwin: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary Corwin: I'd give them a four out of five on communication.
GetHuman: And what about Despair.com's ability to quickly and effectively address your problem?
~Gary Corwin: For that I would say five out of five.
GetHuman: And finally- any advice for other Despair.com customers?
~Gary Corwin: Call them early in the day or late. Don't forget any personal or account information you might need for Despair.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary Corwin taken from his Despair.com customer service problem that occurred on November 22nd, 2017.

Despair.com

2.00 of 5 stars | 4 reviews

~Gary Corwin's Despair.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Despair.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Despair.com in any way.

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