Dillyeo.com: Laurie the customer representative ***** like c...
A Dillyeo.com customer review by GetHuman user ~Rex from November 13th, 2017
Background on ~Rex's case
GetHuman: ~Rex - can you tell our other Dillyeo.com customers when your case took place?
~Rex: Yeah. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Dillyeo.com, and if so, how?
GetHuman: And which of these common Dillyeo.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rex a list of common Dillyeo.com problems)
~Rex: "Warranty claim" was why I was trying to call.
~Rex's review of Dillyeo.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Dillyeo.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rex: Laurie the customer representative ***** like ****. She swore at me in the background when I was talking to her manager, who is nice but fooled me too. They said * are shipped, the first one was sent to Africa, not even my UPS tracking number. The * they sent out say "email confirmation sent" and it is still like this after * months. I ordered * months ago, still not here and no sign off them. *IF YOU BOUGHT SOMETHING FROM THEM, GG, CUZ THEY WON'T GIVE YOU ANYTHING OR ANYTHING BACK"
GetHuman: Let's quantify your experience contacting Dillyeo.com. On a scale of 1 to 5, how easy is it go get help on a Dillyeo.com problem?
~Rex: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rex: I'd give them a three out of five on communication.
GetHuman: And what about Dillyeo.com's ability to quickly and effectively address your problem?
~Rex: For that I would say four out of five.
GetHuman: And finally- any advice for other Dillyeo.com customers?
~Rex: Call them early in the day or late. Don't forget any personal or account information you might need for Dillyeo.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rex taken from his Dillyeo.com customer service problem that occurred on November 3rd, 2017.