Dinodirect.com: Random charge on my credit card, never even kne...
A Dinodirect.com customer review by GetHuman user GetHuman-50626 from November 18th, 2017
Background on GetHuman-50626's case
GetHuman: GetHuman-50626 - can you tell our other Dinodirect.com customers when your case took place?
GetHuman-50626: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Dinodirect.com, and if so, how?
GetHuman: And which of these common Dinodirect.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50626 a list of common Dinodirect.com problems)
GetHuman-50626: "Cancel order" was why I was trying to call.
GetHuman-50626's review of Dinodirect.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Dinodirect.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50626: Random charge on my credit card, never even knew what this website was before until i get a random charge on my bank account for **$ and some cents. Nothing was resolved, im out ** bucks and a sense of security.
GetHuman: Let's quantify your experience contacting Dinodirect.com. On a scale of 1 to 5, how easy is it go get help on a Dinodirect.com problem?
GetHuman-50626: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50626: I'd give them a four out of five on communication.
GetHuman: And what about Dinodirect.com's ability to quickly and effectively address your problem?
GetHuman-50626: For that I would say five out of five.
GetHuman: And finally- any advice for other Dinodirect.com customers?
GetHuman-50626: Call them early in the day or late. Don't forget any personal or account information you might need for Dinodirect.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50626 taken from his Dinodirect.com customer service problem that occurred on November 15th, 2017.