Discogs: Je trouve ****a super d'habitude sauf que l...

A Discogs customer review by GetHuman user ~djtommygun from November 23rd, 2017

Background on ~djtommygun's case

GetHuman: ~djtommygun - can you tell our other Discogs customers when your case took place?
~djtommygun: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Discogs, and if so, how?
~djtommygun: I used a email I found on the GetHuman Discogs customer service contact info page: Contact Discogs Customer Service
GetHuman: And which of these common Discogs customer issues best describes the reason you wanted to talk to them?
(Shows ~djtommygun a list of common Discogs problems)
~djtommygun: "Cancel order" was why I was trying to contact.

~djtommygun's review of Discogs customer service

GetHuman: So how would you sum up your experience for GetHuman's Discogs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~djtommygun: Je trouve ****a super d'habitude sauf que l**** j'ai pas re****u ma commande ****a fait plu d'un mois.
GetHuman: Let's quantify your experience contacting Discogs. On a scale of 1 to 5, how easy is it go get help on a Discogs problem?
~djtommygun: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~djtommygun: I'd give them a five out of five on communication.
GetHuman: And what about Discogs's ability to quickly and effectively address your problem?
~djtommygun: For that I would say five out of five.
GetHuman: And finally- any advice for other Discogs customers?
~djtommygun: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Discogs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~djtommygun taken from his Discogs customer service problem that occurred on November 22nd, 2017.

Discogs

5.00 of 5 stars | 10 reviews

~djtommygun's Discogs Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Discogs, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Discogs in any way.

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