Discogs: Very unprofessional company. Seriously needs he...
A Discogs customer review by GetHuman user GetHuman-339245 from November 19th, 2017
Background on GetHuman-339245's case
GetHuman: GetHuman-339245 - can you tell our other Discogs customers when your case took place?
GetHuman-339245: Yes I can. It was evening, on November 10th.
GetHuman: Did you reach out to Discogs, and if so, how?
GetHuman: And which of these common Discogs customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-339245 a list of common Discogs problems)
GetHuman-339245: "Change order" was why I was trying to contact.
GetHuman-339245's review of Discogs customer service
GetHuman: So how would you sum up your experience for GetHuman's Discogs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-339245: Very unprofessional company. Seriously needs help in the customer service department before anybody would consider doing business here.
GetHuman: Let's quantify your experience contacting Discogs. On a scale of 1 to 5, how easy is it go get help on a Discogs problem?
GetHuman-339245: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-339245: I'd give them a five out of five on communication.
GetHuman: And what about Discogs's ability to quickly and effectively address your problem?
GetHuman-339245: For that I would say five out of five.
GetHuman: And finally- any advice for other Discogs customers?
GetHuman-339245: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Discogs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-339245 taken from his Discogs customer service problem that occurred on November 10th, 2017.