Discount Tire: Compliments to store **** George *Busbee Pkwy...
A Discount Tire customer review by GetHuman user GetHuman57227 from December 8th, 2017
Background on GetHuman57227's case
GetHuman: GetHuman57227 - can you tell our other Discount Tire customers when your case took place?
GetHuman57227: Yes I can. It was afternoon, on December 6th.
GetHuman: Did you reach out to Discount Tire, and if so, how?
GetHuman: And which of these common Discount Tire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57227 a list of common Discount Tire problems)
GetHuman57227: "None of those really matches why I wanted to call Discount Tire that day." was why I was trying to call.
GetHuman57227's review of Discount Tire customer service
GetHuman: So how would you sum up your experience for GetHuman's Discount Tire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57227: Compliments to store **** George *Busbee Pkwy, Kennesaw, Georgia *****
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman57227: I would like to compliment the staff at the indicated store. They are totally awesome. When I came in, I was so frustrated from leaving another place, but Blair got me settled and handled all my problems with a "smile". He shows what customer service really does mean. *The store was so clean, the atmosphere was superb. I came in upset but after being there, I left with a smile. And I will be a regular customer now and will be telling all my friends.
GetHuman: Let's quantify your experience contacting Discount Tire. On a scale of 1 to 5, how easy is it go get help on a Discount Tire problem?
GetHuman57227: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57227: I'd give them a three out of five on communication.
GetHuman: And what about Discount Tire's ability to quickly and effectively address your problem?
GetHuman57227: For that I would say four out of five.
GetHuman: And finally- any advice for other Discount Tire customers?
GetHuman57227: Call them early in the day or late. Don't forget any personal or account information you might need for Discount Tire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57227 taken from his Discount Tire customer service problem that occurred on December 6th, 2017.