Disney Movie Club: Had to ask for a new pre-paid shipping label...

A Disney Movie Club customer review by GetHuman user GetHuman-350402 from November 27th, 2017

Background on GetHuman-350402's case

GetHuman: GetHuman-350402 - can you tell our other Disney Movie Club customers when your case took place?
GetHuman-350402: Yeah. It was afternoon, on November 25th.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman-350402: I used the 800-362-4587 number I found for on the GetHuman Disney Movie Club customer phone number page I was on: Disney Movie Club Customer Service Phone Number
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350402 a list of common Disney Movie Club problems)
GetHuman-350402: "Return an Order" was why I was trying to call.

GetHuman-350402's review of Disney Movie Club customer service

GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350402: Had to ask for a new pre-paid shipping label. So frustrating how difficult it is to get a HUMAN to assist with problems, especially since there are so many problems to be had with this company.
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
GetHuman-350402: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350402: I'd give them a five out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
GetHuman-350402: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
GetHuman-350402: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350402 taken from his Disney Movie Club customer service problem that occurred on November 25th, 2017.

Disney Movie Club

3.55 of 5 stars | 157 reviews

GetHuman-350402's Disney Movie Club Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Disney Movie Club, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Disney Movie Club in any way.

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