Dole Packaged Foods: the mandarin oranges in the pull to open can ar...
A Dole Packaged Foods customer review by GetHuman user ~hurf from November 12th, 2017
Background on ~hurf's case
GetHuman: ~hurf - can you tell our other Dole Packaged Foods customers when your case took place?
~hurf: Yup. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Dole Packaged Foods, and if so, how?
GetHuman: And which of these common Dole Packaged Foods customer issues best describes the reason you wanted to talk to them?
(Shows ~hurf a list of common Dole Packaged Foods problems)
~hurf: "Safety concern" was why I was trying to call.
~hurf's review of Dole Packaged Foods customer service
GetHuman: So how would you sum up your experience for GetHuman's Dole Packaged Foods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hurf: the mandarin oranges in the pull to open can are bitter and the cans are causing this as the company told me. I got sick once from this already. this is the fifth time I bought bad Mandarin oranges from this company. They wont do anything except send me free coupons
GetHuman: Let's quantify your experience contacting Dole Packaged Foods. On a scale of 1 to 5, how easy is it go get help on a Dole Packaged Foods problem?
~hurf: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hurf: I'd give them a five out of five on communication.
GetHuman: And what about Dole Packaged Foods's ability to quickly and effectively address your problem?
~hurf: For that I would say five out of five.
GetHuman: And finally- any advice for other Dole Packaged Foods customers?
~hurf: Call them early in the day or late. Don't forget any personal or account information you might need for Dole Packaged Foods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hurf taken from his Dole Packaged Foods customer service problem that occurred on November 4th, 2017.
Dole Packaged Foods
5.00 of 5 stars | 12 reviews
~hurf's Dole Packaged Foods Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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