Dollar Tree: Complaint ***** Store.

A Dollar Tree customer review by GetHuman user GetHuman-trudykay from December 2nd, 2017

Background on GetHuman-trudykay's case

GetHuman: GetHuman-trudykay - can you tell our other Dollar Tree customers when your case took place?
GetHuman-trudykay: Yes. It was morning, on November 30th.
GetHuman: Did you reach out to Dollar Tree, and if so, how?
GetHuman-trudykay: I used the 877-530-8733 number I found for on the GetHuman Dollar Tree customer phone number page I was on: Dollar Tree Customer Service Phone Number
GetHuman: And which of these common Dollar Tree customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-trudykay a list of common Dollar Tree problems)
GetHuman-trudykay: "Complaint" was why I was trying to call.

GetHuman-trudykay's review of Dollar Tree customer service

GetHuman: So how would you sum up your experience for GetHuman's Dollar Tree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-trudykay: Complaint ***** Store.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-trudykay: This store is filthy. Nobody cleans the enterance the floors look like they are never, I mean never swept. The employee, April never, never says HI. What is her problem. I go to other Dollar Tree and they don't have this problem. Please rectify this. I will go back to check and if its not taken care of will pursue this higher! Thank You!
GetHuman: Let's quantify your experience contacting Dollar Tree. On a scale of 1 to 5, how easy is it go get help on a Dollar Tree problem?
GetHuman-trudykay: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-trudykay: I'd give them a one out of five on communication.
GetHuman: And what about Dollar Tree's ability to quickly and effectively address your problem?
GetHuman-trudykay: For that I would say five out of five.
GetHuman: And finally- any advice for other Dollar Tree customers?
GetHuman-trudykay: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Tree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-trudykay taken from his Dollar Tree customer service problem that occurred on November 30th, 2017.

Dollar Tree

1.82 of 5 stars | 55 reviews

GetHuman-trudykay's Dollar Tree Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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