The dollar tree on *** S Davy Crockett Pkwy in...

A Dollar Tree customer review by GetHuman user ~pissed from November 27th, 2017

Background on ~pissed's case

GetHuman: ~pissed - can you tell our other Dollar Tree customers when your case took place?
~pissed: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Dollar Tree, and if so, how?
~pissed: I used the 877-530-8733 number I found for on the GetHuman Dollar Tree customer phone number page I was on: Dollar Tree Customer Service Phone Number
GetHuman: And which of these common Dollar Tree customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed a list of common Dollar Tree problems)
~pissed: "Return order" was why I was trying to call.

~pissed's review of Dollar Tree customer service

GetHuman: So how would you sum up your experience for GetHuman's Dollar Tree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed: The dollar tree on *** S Davy Crockett Pkwy in Morristown TN is a great store with nice employees however it is WAY TOO HOTT!!! I complained to the young cashier and she informed me that they can not change the temperature because corporate is in charge of it and will not listen to the workers. Well that is ridiculous. Its not going to hurt you to turn it down two degrees it is far too hot. The workers cheeks are red and you can tell they are miserable. It makes cutomers rush to get out of there because its so hot. Everyone was complaining and it was ** degrees today! TURN IT DOWN!!!
GetHuman: Let's quantify your experience contacting Dollar Tree. On a scale of 1 to 5, how easy is it go get help on a Dollar Tree problem?
~pissed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed: I'd give them a five out of five on communication.
GetHuman: And what about Dollar Tree's ability to quickly and effectively address your problem?
~pissed: For that I would say two out of five.
GetHuman: And finally- any advice for other Dollar Tree customers?
~pissed: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Tree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed taken from his Dollar Tree customer service problem that occurred on November 20th, 2017.

Dollar Tree

1.82 of 5 stars | 55 reviews

~pissed's Dollar Tree Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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