Dominion Peoples Power: Nov. *, ******Dear Dominion:**I just wanted to...
A Dominion Peoples Power customer review by GetHuman user ~Wolfgang Peter Kuhn from November 13th, 2017
Background on ~Wolfgang Peter Kuhn's case
GetHuman: ~Wolfgang Peter Kuhn - can you tell our other Dominion Peoples Power customers when your case took place?
~Wolfgang Peter Kuhn: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to Dominion Peoples Power, and if so, how?
GetHuman: And which of these common Dominion Peoples Power customer issues best describes the reason you wanted to talk to them?
(Shows ~Wolfgang Peter Kuhn a list of common Dominion Peoples Power problems)
~Wolfgang Peter Kuhn: "Complaint" was why I was trying to call.
~Wolfgang Peter Kuhn's review of Dominion Peoples Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Dominion Peoples Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wolfgang Peter Kuhn: Nov. *, ******Dear Dominion:**I just wanted to say "Thank you" for your wonderful service day-in and day-out, particularly during Hurricane Sandy. We did not lose power, although the wind was blowing pretty hard. You all don't get enough praise for your work "behind the scenes". Well, I just want you to know that we appreciate it.**Thanks again for a jpb well done.**W. Peter Kuhn***** Sycamore Drive*Falls Church, Va. *******No Response Needed:
GetHuman: Let's quantify your experience contacting Dominion Peoples Power. On a scale of 1 to 5, how easy is it go get help on a Dominion Peoples Power problem?
~Wolfgang Peter Kuhn: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wolfgang Peter Kuhn: I'd give them a five out of five on communication.
GetHuman: And what about Dominion Peoples Power's ability to quickly and effectively address your problem?
~Wolfgang Peter Kuhn: For that I would say four out of five.
GetHuman: And finally- any advice for other Dominion Peoples Power customers?
~Wolfgang Peter Kuhn: Call them early in the day or late. Don't forget any personal or account information you might need for Dominion Peoples Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wolfgang Peter Kuhn taken from his Dominion Peoples Power customer service problem that occurred on November 5th, 2017.