Domino's Pizza: I have ordered pizzas at *:**pm and haven't got...
A Domino's Pizza customer review by GetHuman user ~Swaroop from November 27th, 2017
Background on ~Swaroop's case
GetHuman: ~Swaroop - can you tell our other Domino's Pizza customers when your case took place?
~Swaroop: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Swaroop a list of common Domino's Pizza problems)
~Swaroop: "Refund a Charge" was why I was trying to call.
~Swaroop's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Swaroop: I have ordered pizzas at *:**pm and haven't got delivered yet when I'm trying to call your guys at store they were picking and disconnecting the calls. I just wanted to ask you how many hours will u take to serve me if you cannot then why the **** you have accepted my order. I will b so happy if someone calls me and inform me about the late delivery, atleast I will wait oh sorry you guys just count on sales not on customer satisfaction. I have a doubt everyone who manages the restaurants at your place may get same type of hospitality where they have been rubbing it on the customers. To my surprise when I ordered last it was delivered in **minutes and that too not the complete order just by telling me that due to traffic we didn't get tacos stock so I cannot do anything that's not my problem problem with traffic if u want I will cancel the order and wait for * days u will get ur money back in your account all these words were said to me by your store manager Mr Anand. That's how you
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Swaroop: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Swaroop: I'd give them a two out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Swaroop: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Swaroop: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Swaroop taken from his Domino's Pizza customer service problem that occurred on November 22nd, 2017.