Domino's Pizza: I live in West Philadelphia and I order my meal...

A Domino's Pizza customer review by GetHuman user ~the mad chick from November 18th, 2017

Background on ~the mad chick's case

GetHuman: ~the mad chick - can you tell our other Domino's Pizza customers when your case took place?
~the mad chick: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~the mad chick: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~the mad chick a list of common Domino's Pizza problems)
~the mad chick: "Make a reservation" was why I was trying to call.

~the mad chick's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the mad chick: I live in West Philadelphia and I order my meal and didn't receive it after a hour and fifteen minutes. After calling to figure out why my food didn't show yet they told me that they had it sent back because we didn't answer there phone call but I never received a phone call. So then we called and they said that they wasn't resending our order out because they didn't want a problem with the driver. I asked for the corporate number and he said that he didn't have the number. I will never order for **** Lancaster Ave in west Philadelphia again and I will tell my friends about them also. They have bad customer service.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~the mad chick: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the mad chick: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~the mad chick: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~the mad chick: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the mad chick taken from his Domino's Pizza customer service problem that occurred on November 12th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~the mad chick's Domino's Pizza Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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