Domino's Pizza: I ordered * pizzas from the New Albany, MS loca...

A Domino's Pizza customer review by GetHuman user ~Whitney from November 24th, 2017

Background on ~Whitney 's case

GetHuman: ~Whitney - can you tell our other Domino's Pizza customers when your case took place?
~Whitney : Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Whitney : I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Whitney a list of common Domino's Pizza problems)
~Whitney : "Store Feedback" was why I was trying to call.

~Whitney 's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Whitney : I ordered * pizzas from the New Albany, MS location. When my husband arrived home w* them, there was a piece missing out of one of them. I called to speak w* a manager who then proceeds to tell me how "they" did nothing wrong. Maybe the piece just rasa do ly disappeared. Yet he knew the exact pizza I was call in about. He offered no apologies and was VERY rude. I told him that he was a terrible manager and he laughed at me. I am appouled at the service of the facility. All I wanted was my pizza made right. My husband had to drive back across town to get a new one. The manager should have offered a free delivery. Yet he insisted HE was right the whole time. I will never eat at this location again. Please hire better managers!!!!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Whitney : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Whitney : I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Whitney : For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Whitney : Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Whitney taken from his Domino's Pizza customer service problem that occurred on November 23rd, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Whitney 's Domino's Pizza Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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