Domino's Pizza: I placed a order at the front st.,Uniondale ,NY...

A Domino's Pizza customer review by GetHuman user ~Ggg from November 26th, 2017

Background on ~Ggg's case

GetHuman: ~Ggg - can you tell our other Domino's Pizza customers when your case took place?
~Ggg: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Ggg: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Ggg a list of common Domino's Pizza problems)
~Ggg: "Cancel a reservation" was why I was trying to call.

~Ggg's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ggg: I placed a order at the front st.,Uniondale ,NY at **:**pm. I place the order to my friend house and paid it on my card,they would allow my friend to have the food because he ain't know the last digit of my card so I called them and told them it's my card and told them the last *dighit okay,mind you the order is &** for a large pizza and a **oz drink. So the driver was like he will call theanager to see what he can do. Here what **** me off the most ,I called the store to speak to the manager and obviously the players pick up the phone without listening and said we're closed and hung up the phone. First off if you know you have delivery being done you should answer the phone even if you are closed , I called twice and same thing they said something else and just hung up the phone like really? Another reason why I was **** off they ain't try to help at all or offer for my friend to pay in cash instead like really? You rather cry over a a fraud when I spefically called you and gave you
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Ggg: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ggg: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Ggg: For that I would say five out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Ggg: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ggg taken from his Domino's Pizza customer service problem that occurred on November 21st, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Ggg's Domino's Pizza Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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