Domino's Pizza: I want to let you know about the Wildwood, Flor...

A Domino's Pizza customer review by GetHuman user GetHuman-254021 from November 16th, 2017

Background on GetHuman-254021's case

GetHuman: GetHuman-254021 - can you tell our other Domino's Pizza customers when your case took place?
GetHuman-254021: Sure. It was late at night, on November 12th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman-254021: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-254021 a list of common Domino's Pizza problems)
GetHuman-254021: "Refund a Charge" was why I was trying to call.

GetHuman-254021's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-254021: I want to let you know about the Wildwood, Florida Domino's. It is the worst Domino's in history. There is never enough cheese on the pizza so you have to end up ordering extra cheese just to get the normal amount even when tell them they don't care. You are eating all dough. The employees are very slow, never answer the phone and the wait times are enormous. One day I stood there while the phone range on three separate occasions and was never answered. When I asked him why he was not answering the phone he said he was too busy right now. Truly the worst Domino's I have ever experienced.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
GetHuman-254021: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-254021: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
GetHuman-254021: For that I would say two out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
GetHuman-254021: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-254021 taken from his Domino's Pizza customer service problem that occurred on November 12th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

GetHuman-254021's Domino's Pizza Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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