Domino's Pizza: Live in Santa Fe, NM ordered from the Zafarano...
A Domino's Pizza customer review by GetHuman user ~Tamara from November 19th, 2017
Background on ~Tamara's case
GetHuman: ~Tamara - can you tell our other Domino's Pizza customers when your case took place?
~Tamara: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Tamara a list of common Domino's Pizza problems)
~Tamara: "Missing Order" was why I was trying to call.
~Tamara's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tamara: Live in Santa Fe, NM ordered from the Zafarano location. Manager Justin was rude when I called to complain about the pizza being burnt and over an hour late. Wouldn't issue me a refund right off and took the pizza back. Wasn't until I called another location and learned of their policies that he tried to handle the situation. Oh yeah, his mommy is the store owner, apparently this store gets a lot of complaints!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Tamara: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tamara: I'd give them a three out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Tamara: For that I would say two out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Tamara: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tamara taken from his Domino's Pizza customer service problem that occurred on November 17th, 2017.