Domino's Pizza: Ordered my food online. Checked my tracker to s...
A Domino's Pizza customer review by GetHuman user ~Lee from November 26th, 2017
Background on ~Lee's case
GetHuman: ~Lee - can you tell our other Domino's Pizza customers when your case took place?
~Lee: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Lee a list of common Domino's Pizza problems)
~Lee: "Delivery problem" was why I was trying to call.
~Lee's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lee: Ordered my food online. Checked my tracker to see where my food was cuz I have already waited long enough and the tracker said double checked for perfection and stayed this way for **min so of course when I received my pizza they were as cold as my freezer. Very unhappy n unsatisfied. Can't even give this place * star poor customer service
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Lee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lee: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Lee: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Lee: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lee taken from his Domino's Pizza customer service problem that occurred on November 18th, 2017.