Domino's Pizza: Ordered pizza from home, went to pick up, order...
A Domino's Pizza customer review by GetHuman user ~otivoccor from November 24th, 2017
Background on ~otivoccor's case
GetHuman: ~otivoccor - can you tell our other Domino's Pizza customers when your case took place?
~otivoccor: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~otivoccor a list of common Domino's Pizza problems)
~otivoccor: "Complaint" was why I was trying to call.
~otivoccor's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~otivoccor: Ordered pizza from home, went to pick up, order was taken by driver, manager did not make new order until I let them know order was not ready. Manager asked, "What do you want me to do about it?!" I heard conversation of manager giving my order to driver. Will not go back for fear food will be spit in or worse. Had been using this location for years...NOT ANY MORE!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~otivoccor: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~otivoccor: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~otivoccor: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~otivoccor: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~otivoccor taken from his Domino's Pizza customer service problem that occurred on November 15th, 2017.