Domino's Pizza: Pizza was order online and they still made the...
A Domino's Pizza customer review by GetHuman user ~Yuleika S from November 25th, 2017
Background on ~Yuleika S's case
GetHuman: ~Yuleika S - can you tell our other Domino's Pizza customers when your case took place?
~Yuleika S: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Yuleika S a list of common Domino's Pizza problems)
~Yuleika S: "Delivery problem" was why I was trying to call.
~Yuleika S's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Yuleika S: Pizza was order online and they still made the order completely wrong. When i called the store asking to deliver the correct pizza, the manager or employee in the background screamed that if its true that it was wrong to send back the pizza. I proceeded to speak to the manager and explain the horrible service and treatment that i had received* the manager stood quite and then said all i can say is sorry. Did not provide solutions and when mention that i will reach corporate she said "do whatever i want" I will never order from this place again.. The customer is not a priority.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Yuleika S: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Yuleika S: I'd give them a three out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Yuleika S: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Yuleika S: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Yuleika S taken from his Domino's Pizza customer service problem that occurred on November 19th, 2017.