Domino's Pizza: The pasta bowl was a pasta plate. * slices of...

A Domino's Pizza customer review by GetHuman user ~Pizza Hut Wins! from November 19th, 2017

Background on ~Pizza Hut Wins!'s case

GetHuman: ~Pizza Hut Wins! - can you tell our other Domino's Pizza customers when your case took place?
~Pizza Hut Wins!: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Pizza Hut Wins!: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Pizza Hut Wins! a list of common Domino's Pizza problems)
~Pizza Hut Wins!: "Refund a Charge" was why I was trying to call.

~Pizza Hut Wins!'s review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pizza Hut Wins!: The pasta bowl was a pasta plate. * slices of mushrooms, ** noodles, the bread bowl was less than an inch think. This is the biggest ripoff I've ever witnessed. So I decided to have a piece of the kids pizza since I wouldn't even qualify the *.** bowl as an appetizer. Their pizza had a * inch ring around the outside diameter with only bread, I could not find any cheese on this pizza, it was pepperoni, sausage and bread*crust. Dominos *****.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Pizza Hut Wins!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pizza Hut Wins!: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Pizza Hut Wins!: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Pizza Hut Wins!: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pizza Hut Wins! taken from his Domino's Pizza customer service problem that occurred on November 13th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Pizza Hut Wins!'s Domino's Pizza Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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