Domino's Pizza: The website for the ***** area code does not wo...

A Domino's Pizza customer review by GetHuman user ~lownoter from November 26th, 2017

Background on ~lownoter's case

GetHuman: ~lownoter - can you tell our other Domino's Pizza customers when your case took place?
~lownoter: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~lownoter: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~lownoter a list of common Domino's Pizza problems)
~lownoter: "Delivery Problem" was why I was trying to call.

~lownoter's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lownoter: The website for the ***** area code does not work at all. It wont allow my order to go to the correct*closest location. Because of the ineffective web site my orders are always over one hour wait time. This is my *th complaint about this problem and noone has ever responded to me, EVER. I am going to launch a local campaign against your company and it's horrible service. It will be fun in print, social media and word of mouth. I would like to buy a Pizza Hut or Pappa Johns franchise very close so people who pay ridiculous prices for average food can at least get nthe customer service they deserve.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~lownoter: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lownoter: I'd give them a three out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~lownoter: For that I would say two out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~lownoter: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lownoter taken from his Domino's Pizza customer service problem that occurred on November 16th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~lownoter's Domino's Pizza Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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