Domino's Pizza: The young lady that andwered the phone had poor...

A Domino's Pizza customer review by GetHuman user GetHuman-304192 from November 19th, 2017

Background on GetHuman-304192's case

GetHuman: GetHuman-304192 - can you tell our other Domino's Pizza customers when your case took place?
GetHuman-304192: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman-304192: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-304192 a list of common Domino's Pizza problems)
GetHuman-304192: "Complaint About an Order" was why I was trying to call.

GetHuman-304192's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-304192: The young lady that andwered the phone had poor customer service skills..she cut me off and was rude.. i asked for the manager and he was more terrible at it then she was.. i then called back and the same girl answered the phone so i asked to speak with the manager and she put the driver on the phone. They did not have my order right that i paid for and this is the store on minnesota ave. Washington dc
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
GetHuman-304192: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-304192: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
GetHuman-304192: For that I would say five out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
GetHuman-304192: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-304192 taken from his Domino's Pizza customer service problem that occurred on November 12th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

GetHuman-304192's Domino's Pizza Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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