Domino's Pizza: We Order it online at **:** a.m. Got a call at...
A Domino's Pizza customer review by GetHuman user ~D.Exum from November 19th, 2017
Background on ~D.Exum's case
GetHuman: ~D.Exum - can you tell our other Domino's Pizza customers when your case took place?
~D.Exum: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~D.Exum a list of common Domino's Pizza problems)
~D.Exum: "Overcharge/Strange charge" was why I was trying to call.
~D.Exum's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~D.Exum: We Order it online at **:** a.m. Got a call at **:** a.m. That they were out of the Philly pizza ...will make any other pizza!?! Took an hour for them to call ..advise that the online apparently said that the pizza was made and put for delivery. The mew employee said that the online application was inaccurate!!! This is the second time we have had poor service! We removed the application called another restaurant and got hot, great food in under ** minutes :-) will never use dominos again!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~D.Exum: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~D.Exum: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~D.Exum: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~D.Exum: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~D.Exum taken from his Domino's Pizza customer service problem that occurred on November 11th, 2017.