Domino's Pizza: Hello paying customer here I know it was ten mi...

A Domino's Pizza customer review by GetHuman user ~TimothyStern from November 24th, 2017

Background on ~TimothyStern's case

GetHuman: ~TimothyStern - can you tell our other Domino's Pizza customers when your case took place?
~TimothyStern: Yeah. It was late at night, on November 21st.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~TimothyStern: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~TimothyStern a list of common Domino's Pizza problems)
~TimothyStern: "Delivery problem" was why I was trying to call.

~TimothyStern's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TimothyStern: Hello paying customer here I know it was ten mins before store closing but I ordered a large pizza with chicken wings. They ask for the number which I gave then said to wait half an hour. Half an hour later no calls, so I called from the number I gave three times and automatically hang up with out acknowledging. Then I called back from the same number which I used to call for the order and they said that they came and called, then said that I gave the wrong number which I clearly did not from the neglected call from the number I gave.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~TimothyStern: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TimothyStern: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~TimothyStern: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~TimothyStern: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TimothyStern taken from his Domino's Pizza customer service problem that occurred on November 21st, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~TimothyStern's Domino's Pizza Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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