Domino's Pizza: After waiting on the phone for ** minutes they...
A Domino's Pizza customer review by GetHuman user GetHuman-104248 from November 24th, 2017
Background on GetHuman-104248's case
GetHuman: GetHuman-104248 - can you tell our other Domino's Pizza customers when your case took place?
GetHuman-104248: Yup. It was evening, on November 19th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104248 a list of common Domino's Pizza problems)
GetHuman-104248: "Cancel a reservation" was why I was trying to call.
GetHuman-104248's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104248: After waiting on the phone for ** minutes they finally pick up. I told the lady i wanted to order pick up becauseI lliterally live ** steps away from my dominos. The lady seemed like she had an attitude. I orders an small pizza an it was a ** minute wait. I walk over there they say they don't have my pizza i never called them and nobody seems to remember a call for a small pizza. The cashier was rude and asked if I wanted to wait again. I said no. Why should I have to wait even longer because they messed up. Very dissatisfied.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
GetHuman-104248: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104248: I'd give them a two out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
GetHuman-104248: For that I would say five out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
GetHuman-104248: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104248 taken from his Domino's Pizza customer service problem that occurred on November 19th, 2017.