DoorDash: I can't place an order online right now and no...

Background on GetHuman46046's case

GetHuman: GetHuman46046 - can you tell our other DoorDash customers when your case took place?
GetHuman46046: Yeah. It was evening, on December 1st.
GetHuman: Did you reach out to DoorDash, and if so, how?
GetHuman46046: I used the 855-431-0459 number I found for on the GetHuman DoorDash customer phone number page I was on: DoorDash Customer Service Phone Number
GetHuman: And which of these common DoorDash customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman46046 a list of common DoorDash problems)
GetHuman46046: "Account Access" was why I was trying to call.

GetHuman46046's review of DoorDash customer service

GetHuman: So how would you sum up your experience for GetHuman's DoorDash customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman46046: I can't place an order online right now and no one is answering my calls when i call
GetHuman: Let's quantify your experience contacting DoorDash. On a scale of 1 to 5, how easy is it go get help on a DoorDash problem?
GetHuman46046: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman46046: I'd give them a five out of five on communication.
GetHuman: And what about DoorDash's ability to quickly and effectively address your problem?
GetHuman46046: For that I would say two out of five.
GetHuman: And finally- any advice for other DoorDash customers?
GetHuman46046: Call them early in the day or late. Don't forget any personal or account information you might need for DoorDash to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman46046 taken from his DoorDash customer service problem that occurred on December 1st, 2017.

DoorDash

3.30 of 5 stars | 18 reviews

GetHuman46046's DoorDash Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DoorDash, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DoorDash in any way.

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