DoorDash: Unable to cancel an order online. Restaurant is...
Background on GetHuman-billmcca's case
GetHuman: GetHuman-billmcca - can you tell our other DoorDash customers when your case took place?
GetHuman-billmcca: Yes. It was afternoon, on November 30th.
GetHuman: Did you reach out to DoorDash, and if so, how?
GetHuman: And which of these common DoorDash customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-billmcca a list of common DoorDash problems)
GetHuman-billmcca: "Check Application Status" was why I was trying to call.
GetHuman-billmcca's review of DoorDash customer service
GetHuman: So how would you sum up your experience for GetHuman's DoorDash customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-billmcca: Unable to cancel an order online. Restaurant is closed and there doesn't seem to be a way to cancel an order online. Bad service folks
GetHuman: Let's quantify your experience contacting DoorDash. On a scale of 1 to 5, how easy is it go get help on a DoorDash problem?
GetHuman-billmcca: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-billmcca: I'd give them a five out of five on communication.
GetHuman: And what about DoorDash's ability to quickly and effectively address your problem?
GetHuman-billmcca: For that I would say five out of five.
GetHuman: And finally- any advice for other DoorDash customers?
GetHuman-billmcca: Call them early in the day or late. Don't forget any personal or account information you might need for DoorDash to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-billmcca taken from his DoorDash customer service problem that occurred on November 30th, 2017.
DoorDash
5.90 of 5 stars | 18 reviews
GetHuman-billmcca's DoorDash Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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